Last updated on 20th May 2019
by Team Top Share Brokers
Customer service/Customer support/Customer care is a factor that cannot be neglected while trading. Client needs prompt and continued customer service from stock broker to get a trading done successfully. It is an active responsibility of a stock broker to provide customer service through phone, email and live chat if possible, especially in market hours and back-office support post market hours.
Here we are assessing the brokers in terms of how prompt they are in delivering the support over phone and email. All the brokers we choose in this category are reliable and consistent in providing customer service to their best and thus winning the hearts of their clients and makes them favorite brokers in the Industry.
Customer Service offered by a stock broker or ways a broker can assist its clients.
Here we come with "Best Stock Brokers by Customer Service in India":
Zerodha is known for its Online Support, knowledge base, quick turnaround, trained employees, overall offering great Customer Service. Other than the Online Support portal, Zerodha has Email support & over the phone support. Most discussed and reviewed discussion forum on Traderji.
Sharekhan with its quality customer support offers live chat, phone call support, email support & Toll-free number. Sharekha's query resolution time is pretty quick and accurate. Strong and up to date knowledge center with trading workshop. Local branch presence makes more advantage to resolve queries faster.
Kotak Securities customer care, offering like live chat in business hrs, Toll-free number, service email, Knowledge bank, video tutorials making them one of the favorites in the customer service category.
SAMCO, A discount broker is also up in its customer service by resolving online queries, strong knowledge base, customer care phone support and strong email support, query resolution and Video Tutorials.
Fyers customer service also has a very strong online knowledge base and video tutorial to help and quickly resolve queries for their customers. Offers phone call and email support. A big presence on Traderji and actively involve in all traders related queries.