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MasterTrust Active Customers and Complaints Detail

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 Active Customers

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The active clients of MasterTrust are the number of clients traded in the last month of the last financial year or in the previous month of the current financial year. These are not the total customer associated with MasterTrust, but are the active customers who have done trading with MasterTrust.

There we also have the number of complaints received by the stock exchange for MasterTrust. Again, this is not the total complaints in a year, it is just the last month or year-end snapshot. This will give you an idea of how a broker is fairly dealing with its clients. The higher number of complaints shows issues with the brokers and their services, which can be related to trade, trading tools, connectivity, or contract note.


MasterTrust Active Clients

This report shows the number of active clients of MasterTrust, total active clients on NSE, and the percentage of market share in terms of active clients. This report is not related to trading volume, it is just the number of active clients.

Year MasterTrust Active Clients Total Active Clients(NSE) Client Share
FY 21-22 54,612 3,15,57,582 0.17%
FY 20-21 48,645 1,83,56,146 0.27%
FY 19-20 40,021 1,07,95,660 0.37%
FY 18-19 39,790 87,82,207 0.45%
FY 17-18 45,757 82,89,801 0.55%
FY 16-17 34,623 59,51,301 0.58%
FY 15-16 32,003 51,69,963 0.62%
FY 14-15 34,161 50,91,737 0.67%
FY 13-14 28,596 42,88,171 0.67%
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MasterTrust Complaints

This report is showing the number of complaints for MasterTrust and total active clients.

Year MasterTrust Complaints Total Active Clients(NSE) Complaints as % of total active customers
FY 21-22 17 54,612 0.03%
FY 20-21 26 48,645 0.05%
FY 19-20 11 40,021 0.03%
FY 18-19 19 39,790 0.05%
FY 17-18 24 45,757 0.05%
FY 16-17 32 34,623 0.09%
FY 15-16 19 32,003 0.06%
FY 14-15 27 34,161 0.08%
FY 13-14 22 28,596 0.08%