The only thing I dislike with TradePlus is, for MCX segment it offers access only by terminal application(.exe software) and it doesn''t provide mobile trading or even web based trading. Their website clearly says that MCX can be traded by both INFINI application and web version, however only after joining I came to know that their web version is in development. This is a huge drawback as I hate the INFINI application. It crashes so many times daily which is annoying. If you leave the INFINI inactive for some minutes and then come back to it, it will hang and force close is the only option.
Join them only after checking if they have made ready the web version. Till then, I''d suggest SAS or Zerodha.
Brokerage - Excellent Account Maintenance Fees - Excellent Website Usability - Average Customer Service - Above Average Overall Experience - Above Average
because of there order system, i lost money. No one is responsive when u call as usual. I placed order for buy and sell in 10 mins difference, but both the orders was not executed, system was showing request received. When i called customer service response was as usual.....no one was able to help. Suddenly after some time both orders got executed on market price and i lost my money... And after no one is responding what happens ?What to do now?
Due to weather condition in Chennai there are some backlog in Tradeplus back office operations, team is working day and night to clear the backlog - Comments from Tradeplus team "Clients were able to trade, transfer funds through NEFT, our phone lines were working on wireless backup. In fact we have both voice and data on complete wireless backup. Payout to clients happened like normal. We worked even on Sunday to clear the backlog. We are committed to ensuring that our clients are not affected even if we face calamities and that is how our infrastructure is setup."
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