They have executed order without my knowledge and awareness... They are not compensating for software failure, issues are common to them and they will just sorry to your loss but we are not got for software failure...and also they have order without margin your balance will be washed out in few days..
Hanan Delvi he is waste creature in this world not know the client value and his responsibility as client relationship chief officer.. he is shame for zerodha
They have used my margin to unknown trades and I kept asking entire day to know where is my margin used why why it is blocked they never bothered to answer... Only answer their is software issue or glitch.. But you can''t claim loss happened due software glitch
If you don''t have repaonsblity of your software than you should stop using it... You are repaonsble from your software failure.. Not your client Guys don''t go with this broker to if you want your fund to be safe and you don''t want to loose your money without your mistake... They will say it''s market loss not issue with their software. Anyone needs proof contact me.. I have every record Mobile:7030397975
23. khaja mohiddin Nov 2, 2016 8:53:37 AM IST
Zerodha customer service is very very poor compare to other
always confto whom we have to contract for any issue in zerodha i have account in zerodha and geojit geojit customer service is very good they frequently called and update everything but brokerage is costly for zerodha from last 5years i am using but i am getting any issue i don''t know to whom i have to contact ,they have to arrange relationship managers and customer executives properly. hidden charges are there poor platform don''t go with zerodha
Can NRI and person resident in India have a joint demat account?
20. Niraj kumar Aug 28, 2016 11:12:36 PM IST
Hi friends I am new trader ,i am bit confusion to open accout, please suggest me which is better SAMCO(ITL) or Zerodha? I have no more detail knowledge about market , For learning point of view please suggest me. Thank you.
20.1. Pratyush Singh Aug 29, 2016 6:56:52 AM IST
I think between Zerodha and SAMCO, you should choose Zerodha because Zerodha not only have high tech tools and platforms but also they have lot of innovative ideas and discussion forums where you can get all sorts of information and answers to all your questions as a beginner in market. Brokerage wise both are same but definitely overall Zerodha is a better choice. You can also think about Discount Broker like ProStocks as their brokerage is Rs 15 per trade and they have zero account opening for Trading and Demat, no AMC, also lowest stamp duty and transaction charges compare to Zerodha and SAMCO.
19. rajat batra Aug 23, 2016 11:50:52 PM IST
Had been using Zerodha and ICICI Direct for past 1 month. Following are my observations -
Costing - Zerodha scores in this aspect as it provided trading at lower brokerages. Technology/Platforms - Zerodha has surely done its homework in making its platforms ‘easy to use’ and ‘light’ (on bandwidth).But Zerodha platforms have certain glitches like refreshing page multiple times to view orders/holdings, orders not placed/placed multiple times due to server errors, funds not updated on closing (leading to dealyed availability of funds on next day), inability to login.
But ICICI Direct shows professionalism here as the performance of website is ‘glitch free’. I prefer ICICI Direct as I have lost money on Zerodha due to server issues. Customer Support - ICICIDirect is clear winner here as it provides u a dedicated advisor who can advise you and carry out your transactions.Most importantly you have a certain point of contact in case you have some issues.
Zerodha fares poorly here as their servers face frequent technical issues. Contacting technical support or customer support (for carrying out transactions) is a headache due to long waiting. Also there is single point of contact for complaint handling,i.e. Email. If your complaint does get resolved here, you wont be directed to some other person/manager. Your complaint will be closed without mentioning the solution provided by Zerodha. Rather, closures will simply mention that based on conversation with customer support executive, your complaint has been resolved.
My experience - I had traded intraday on L&TFinHolding. I sold 1000 shares in morning and wanted to square off the position by purchasing back the shares at lower price in the evening. I was unable to do so. So, I called the technical team but they were also unable to exit the position. My position could not be closed at that day and went to auction market. I lost some 800Rs for this transaction. I repeatedly mailed and contacted customer support team. They accepted that it was a technical issue but did not reply to any of my mails with the solution they provided becathey didnot provide any solution at all. All they did was assure me that such issue wont happen again.
For investment - ICICI Direct (or any other credible broker) as you will be invested with large amount for long term and Zerodha is less reliable. For intraday trading - If trading for very small profits for eg. upto 500 or 1000, you may Zerodha as amount put at stake is less (in case you lose due to technical issues like myself and many others did). If trading targetting profits higher than 1k, reliable brokers.
19.1. Sanjeev K Aug 25, 2016 8:58:06 AM IST
I Personally disagree with Mr Rajat, Max discount brokers are using very high end technologies, all software are same except the look and feel. We are in India and we know we don''t have 100% reliable infrastructure, so issue can come with ICICI also. Zerodha is trying to fix the technical issue in trading terminals and s/w. Future of % base brokering is over and now ICICI should have to seriously think about moving to flat fee model.
in case i open only trading account with Zerodha and pay Rs 5000 as margin money,will it be possible for me to trade nify option and nifty future at least one lot.is there any margin calculator for Zerodha
18.1. Vijay Aug 9, 2016 8:21:44 AM IST
No, To Buy NIFTY Future 1 Lot which is equal to 75 Shares, Approx total Margin requirement is 66,000. You need approx. Rs 20,000 Exposure margin and Rs 46K as SPAN. As this is MIS order, positions must be squared off on trading day itself or will be square off by 3:20 by broker. Its advisable to have 70,000 in your trading account so in case you need to convert your position.
Zero Brokerage for Delivery is nice to have. I joined Zerodha with this offer which suits my need well. But I am not understanding the DP charges that''s been charged every time I sell my stocks from my holdings DP. Is this a trick played to bypass the brokerage and collect the similar amount as DP charges. is there any way to get rid of this as I am paying heavily on this. I buy 100 shares @100 rs, exit 50 @125 and exit the balance 50 @150. I pay DP charges twice which is nearly 40 rs. This increases which I exit my positions slowly on profits. Kindly explain on this. Thanks.
17.1. Vijay Jul 2, 2016 9:40:23 PM IST
Hi - Demat Approx) are going to be charged. If you do this for 1 share or 100 shares, this charges is going to be fix. For multiple transaction as you have done 2 trades for same share, you got charged 2 twice.
17.2. Vijay Jul 2, 2016 9:47:24 PM IST
If you have done the transaction for same script on same day, you are going to be charges, one time onlyDP Charge.
For example you have sold 100 Share for XYZ @10 AM and [email protected]:00 PM, in this case you are going to be charge Rs 14 only.
If scripts are different then you are going to be charge as may scripts you have sold.
How much margin Zerodha is providing on Intraday Cash?
16.1. Vijay Mar 28, 2016 6:53:30 AM IST
Zerodha is giving upto 12 times exposer, its depend on script you want to trade.
16.2. Priya Jun 7, 2016 4:22:35 PM IST
the indian stock brokers site article says the exposure is only 10 times. But you say 12, which is correct?
16.3. vijay Jun 7, 2016 9:36:27 PM IST
Margin on Intraday square off is depend on marker condition and varies script by script, in some script you will get 3x margin and in some you will get 9x,10x, and so on. This is just a range between 3x to12x. For more detail you need to see specific script which you want to trade.
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