Live chat is excellent. Interface is also pretty good but fares well below zerodha. Given the free brokerage model, I think finvasia needs to be rated better than zerodha unless someone is using some features in zerodha extensively. Also wish finvasia ties up with sensibull.
I decided to test this broker for 6 months but their trading services were so good that it's been a year now. Scalpert is quite good. Easy user interface. They keep on adding new features which makes trading super easy. Good job guys!
Ratings:
Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Above Average
Customer Service - Excellent
Overall Experience - Excellent