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5paisa Capital Ltd Broker Review and Discussion


User Reviews

49. Dhruba J Chakravorty Feb 20 2024 11:19:43 PM Reply
Worse customer experience

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
48. DEEPAK KUMAR MISHRA Sep 04 2021 02:52:48 PM Reply
Like

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
47. Karan Feb 16 2021 10:28:52 AM Reply
Overall great app!

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
46. Ram Jun 26 2020 11:05:10 AM Reply
5paisa is the worst brokerage service provider. They entice you with low cost brokerage and trading account, but it is literal trap.

Once we put our fund, it very very difficult to take them out.

The customer service is worse than fish market service. No one cares or cordial towards customer.

They will reply us the same copy pasted message 100 times whatever way we ask them.

Also, there are lots of hidden charges, they will give some reason blaming NSDL or CDSL for the charges and will never reverse them.

I''m having sleepless nights trying to move my fund out of the trading account.

My advice is even if we pay extra Rs. 10 it is better to have good night feeling our hard money is in safe hands.
45. Subhash Chandra Jun 25 2020 06:05:41 AM Reply
1. The rate is not quoted on real time basis.
2. There is no levereage provided in all segments.
3. Bracket and cover order is not working in Index segment.
4. In ledger there is minimum balance to be maintained.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Customer Service - Below Average
Overall Experience - Below Average
44. Suresh Apr 29 2020 12:44:37 AM Reply
Most stupid web for trading

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
43. Raghavendra Shastri Mar 26 2020 12:58:29 PM Reply
Never ever get trapped in 5paisa trap. Very poor service even if you are a premium member. They will call you thousand times for selling their useless service once you get trapped they will ignore you like anything. You won't be able to trade as you like. Lots of hidden charges. No support at all. You will loose your money and they wont even address your concerns. There is no telephonic support at all they will ask you to send email and when you send email few days later you will receive an email stating that your issue is resolved and case closed. Nothing would be done. You will get only frustration and disappointment.

Stay away from these thieves.

Ratings:

Brokerage - Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
42. viral Dec 29 2019 01:56:33 AM Reply
not good

Ratings:

Brokerage - Average
Account Maintenance Fees - Very Poor
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Below Average
41. Sunil Dec 09 2019 04:03:43 AM Reply
Worst experience. They charged me for the service i didnt even subscribed. When asked to refund, they didnt even care to respond, i had to close the account to come out of they clutches. Do not recommend 5paisa to anyone. They are bunch of cheaters

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
40. BIJENDER MISHRA Oct 23 2019 01:57:51 PM Reply
5 Paisa is a big fraud guys, can you just imagine, I transferred 1.25 lakhs from my ICICI Bank net banking on 22nd Oct 2019 , but this amount never got credited to my trading account. Big mental harassment they gave. I spoke to my ICICI Bank and they confirmed that amount has been transferred to 5Paisa account same time but still 5 Paisa team has not credited to my trading account. Spoke to their support 20 times, multiple mails sent to them but no reply. Whenever I call, they say "wait" our fund department will revert which they never did. I am super frustrated now and thinking to take legal action against them. Any of you have similar experience with them , please revert to me if so...