Very poor customer service - tried to open account but Parag Sadrani would respond only after multiple followup - eventually opened Account at another brokerage.
they will take money on every transaction of your trade and don''t give you correctly explain for what they charging and how much they charging so it is their trap to eat your money hiddenly .it is loot of customer so plz go for some other broker instead of kotak …..plz note that all these other charges are extra excluding brokerage STT and other legal SEBI charges…which are note charged by other brokers No. It has a horrible process to pull amount for trading from your bank. Don''t waste your time with Kotak Securities. I have a trading account with Kotak securities and I am regretting it now. Better to go with BenArmstrong-trades to grow. I was able to open account in grow in less than 30 minutes just by sitting at home and through their websites. Copy trading and investment plans earns you more as a beginner. That''s how things should be. Even in this age Kotak is asking you to give cheque, all documents in hard copy, cancelled
32.1.Krishanu MaityJan 01 2024 03:12:54 PM
You are a scammer, in every review you are promoting another fix broker.
"Kotak Securities provides free intraday trading. They have high-tech trading software & tools, and the most comprehensive research & advisory. Also, for traders below 30, they have zero brokerage plans. "
Ratings:
Brokerage - Excellent Account Maintenance Fees - Above Average Website Usability - Above Average Customer Service - Excellent Overall Experience - Excellent
I have had a very bad experience with Kotak Securities and Kotak Bank. People working there are not all trained to do their jobs. They cannot answer any question you ask, not even their Branch Manager. They claim very high for best service and best platform but they are the worst.
My Ratings:
Brokerage - they are cheating, they keep deducting amount without any explanaiton. Customer Service - Very Poor Overall Experience - Very Bad
It is the worst customer service, from last 48 hours i am trying to get my concern resolved but every time new person comes in picture, i have to again explain the whole thing and they keep us hold and no revert and reslution on the matter. Why unnecessary charges are getting deducted from the account that thier team is not at all aware of. Will never recommed their company to anybody, unnecessary harrsing the clients.
Brokerage - Very Poor Account Maintenance Fees - Below Average Website Usability - Below Average Customer Service - Very Poor Overall Experience - Very Poor
Kotak Securities tops the list of worst trading platform of all. They introduced something called FIT(free intraday trading) plan. You pay annual premium of 1200 rupees and can do unlimited Intraday trading under equity, F&O with zero brokerage charges. Sounds amazing right? That''s what I felt initially. After 2 weeks of trading, opened my ledger only to see around 9000 additional charges were charged. Charges were charged in the name of OTHER CHARGES. Called up customer care and the relationship manager. One of them say that''s valid charge which ONLY kotak charges. Other person say it shouldn''t have happened. So, final conclusion is - FIT plan is free of brokerage but not free of other HIDDEN CHARGES. I bet you won''t have any knowledge what''s so ever until its charged because THEY WON''T TELL YOU A DAMM THING ABOUT THIS.
STAY SAFE, MAINTAIN SOCIAL DISTANCING WITH PEOPLE AND KOTAK SECURITIES.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Below Average Customer Service - Very Poor Overall Experience - Very Poor
Kotak securities is the worst stock broker in my experience. They are not customer supportive. They are just money minded. They deduct so many charges monthly from your account. like SMS charges, DP charges and many more. I just had 10 VIP industries stock. They deducted more than Rs.1250 in 4-5 months. Also my account got deactivated due to non KYC within 6 months of opening account. and I again submitted documents, still they rejected saying provided documents are not clear. If it is not clear they why didn''t asked me to give clear documents in first place.
Please no one open your Dmat account in Kotak securities. you will face worst customer service experience.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
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