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IDBI Direct Active Customers and Complaints Detail

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The active clients of IDBI Direct are the number of clients traded in the last month of the last financial year or in the previous month of the current financial year. These are not the total customer associated with IDBI Direct, but are the active customers who have done trading with IDBI Direct.

There we also have the number of complaints received by the stock exchange for IDBI Direct. Again, this is not the total complaints in a year, it is just the last month or year-end snapshot. This will give you an idea of how a broker is fairly dealing with its clients. The higher number of complaints shows issues with the brokers and their services, which can be related to trade, trading tools, connectivity, or contract note.


IDBI Direct Active Clients

This report shows the number of active clients of IDBI Direct, total active clients on NSE, and the percentage of market share in terms of active clients. This report is not related to trading volume, it is just the number of active clients.

Year IDBI Direct Active Clients Total Active Clients(NSE) Client Share
FY 22-23 70,578 3,77,42,462 0.19%
FY 21-22 66,639 3,60,35,020 0.18%
FY 20-21 50,510 1,83,56,146 0.28%
FY 19-20 51,591 1,07,95,660 0.48%
FY 18-19 40,859 87,82,207 0.47%
FY 17-18 35,362 82,89,801 0.43%
FY 16-17 24,991 59,51,301 0.42%
FY 15-16 21,376 51,69,963 0.41%
FY 14-15 23,267 50,91,737 0.46%
FY 13-14 20,610 42,88,171 0.48%
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IDBI Direct Complaints

This report is showing the number of complaints for IDBI Direct and total active clients.

Year IDBI Direct Complaints Total Active Clients(NSE) Complaints as % of total active customers
FY 22-23 5 70,578 0.01%
FY 21-22 39 66,639 0.06%
FY 20-21 61 50,510 0.12%
FY 19-20 15 51,591 0.03%
FY 18-19 19 40,859 0.05%
FY 17-18 18 35,362 0.05%
FY 16-17 12 24,991 0.05%
FY 15-16 22 21,376 0.1%
FY 14-15 19 23,267 0.08%
FY 13-14 17 20,610 0.08%