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Groww Active Customers and Complaints Detail

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 Active Customers
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  • The active clients of Groww are the number of clients traded in the last month of the last financial year or in the previous month of the current financial year. These are not the total customer associated with Groww, but are the active customers who have done trading with Groww.

    There we also have the number of complaints received by the stock exchange for Groww. Again, this is not the total complaints in a year, it is just the last month or year-end snapshot. This will give you an idea of how a broker is fairly dealing with its clients. The higher number of complaints shows issues with the brokers and their services, which can be related to trade, trading tools, connectivity, or contract note.

    Groww Active Clients

    This report shows the number of active clients of Groww, total active clients on NSE, and the percentage of market share in terms of active clients. This report is not related to trading volume, it is just the number of active clients.

    Year Groww Active Clients Total Active Clients(NSE) Client Share
    FY 22-23 53,73,705 3,26,60,214 16.45%
    FY 21-22 38,47,955 3,60,35,020 10.68%
    FY 20-21 7,80,570 1,83,56,146 4.25%
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    Groww Complaints

    This report is showing the number of complaints for Groww and total active clients.

    Year Groww Complaints Total Active Clients(NSE) Complaints as % of total active customers
    FY 22-23 272 53,73,705 0.01%
    FY 21-22 144 38,47,955 0%
    FY 20-21 32 7,80,570 0%