Posted on 7th Jun 2018
Customer service/Customer support/Customer care is a factor that cannot be neglected while trading. Client needs prompt and continued customer service from broker to get a trading done successfully. It is an active responsibility of a broker to provide customer service through phone, email and live chat if possible specially in market hours and back-office support post market hours.
Here we are assessing the brokers in terms of how prompt they are in delivering the support over phone and email. All the brokers we choose in this category are reliable and consistent in providing customer service to their best and thus winning the hearts of their clients and makes them favorite brokers in the Industry.
Here we come with "Best brokers by Customer Service in India":
Zerodha is known for its Online Support, knowledge base, quick turnaround, trained employees, overall offering great Customer Service. Other than Online Support portal, Zerodha has Email support & over the Phone support. Most discussed and reviewed discussion forum on Traderji.
Sharekhan with its quality customer support offers live chat, phone call support, email support & Toll free number. Query resolution time is pretty quick and accurate. Strong and up to date knowledge center with trading workshop.Local branch presence makes more advantage to resolve queries faster.
SAMCO, the discount broker is also up in its customer service by resolving online queries, strong knowledge base, customer care phone support and strong email support, query resolution and Video Tutorials.
Customer Service offered by broker or ways a broker can assist its clients.
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